use-case-helpdesk

Problem analysis made easy

Rather than loosing valuable time agreeing on live cahts with your clients let them show and say what their issue is!

CALIPIO makes live support virtually redundant.

Perfect integration

CALIPIO works seamlessly with your existing  helpdesk tools. Customers demonstrate their need and your helpdesk responds with the solution. Recorded and sent as link, without leaving your working environment. 

No more back and forth

  • Report

    Your customer simply creates a recording of the issue.

  • Analyze

    The support team can focus on the relevant information of the recording to spot the problem.

  • Solve

    Provide your customers with a quick solution and make them get going again.

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